Last Updated: September 3, 2026

30-Day Return Window

We accept returns on all products within 30 calendar days from the date of receipt, provided the items are unused and in original condition with their original packaging. This return policy applies to all products, regardless of whether the item is defective or simply not to your preference.

Return Conditions

To be eligible for a return, items must be:

  • Unused
  • In original condition
  • Accompanied by the original packaging

Items that have been used, damaged, or altered by the customer will not be accepted for return. For hygiene reasons, we cannot accept returns on products that have been opened or used.

Free Returns

Return shipping is free for all returns. We will provide you with a prepaid return shipping label. There is no cost to you for return shipping. We do not charge restocking fees or any other fees related to processing your return. The full purchase price of the returned item(s) will be refunded to you.

How to Initiate a Return

To initiate a return, please contact our customer service team at info@beautypielink.com or call +1 443-392-6506. We will provide you with a return authorization and a prepaid return shipping label.

Return Address

Please ship all returns to the following address:

Beautypielink LLC Returns
6309 Shipley Ct
Hanover, MD 21076
United States

Refund Processing Time

Once we receive your returned item(s), we will inspect the merchandise and process your refund within 1 to 2 business days. After we process the refund, please allow 7 to 10 business days for the refund to appear on your original payment method. The exact timing depends on your bank or payment processor.

Refund Method

Refunds will be issued to the original payment method used at the time of purchase. We do not issue store credit or gift cards in lieu of a refund to the original payment method.

Return of Gift Items

If the item was purchased as a gift and shipped directly to you, we will issue the refund to the original purchaser’s payment method. Please contact us for assistance with gift returns.

Damaged or Incorrect Items

If you receive a damaged item or an item that does not match your order, please contact us immediately at info@beautypielink.com. We will work with you to resolve the issue promptly.

Contact Us

For any questions regarding returns or refunds, please reach out to us at info@beautypielink.com or call +1 443-392-6506.